Support Services
The Fellowship Technologies Support Services team offers the broadest support of any Church Management Software (ChMS) package on the market today. Our staff is available for LIVE email and phone support from 6:00 AM to 10:00 PM Central Time, seven days per week, 365 days per year. After hours emergency support is available 24x7.
The Support Services team provides a number of different tools and options to churches seeking assistance.
Customer Support
We’re here for you! We have the broadest support coverage in the industry!6am – 10pm Central Time
7 days per week
365 days per year
866.383.2437 (toll free)support@fellowshiptech.com - Integrate Online Help – step-by-step help files and videos on every page of Fellowship One
- Online Knowledge Base – searchable knowledge base of frequently asked questions accessible from the Support link within Fellowship One
- F1 Announcements – Available on the Fellowship One home page is an area with the latest tips, tricks, best practices, seasonal whitepapers, and product announcements
- Integrated Incident Creation and Tracking – Create and then track your support issues and enhancement requests; Accessible from the Support link within Fellowship One
- Toll-free Phone Support – 866.383.2437
- Email – support@fellowshiptech.com
- Remote Desktop – Allows our support staff, with your permission, to remotely see your computer’s desktop to see what you’re seeing thereby allowing us to serve you better and more efficiently